Privacy Policy

Privacy Policy2018-08-08T08:52:48+00:00

This privacy policy is for this website firstaidvideos.com / firstaidvideos.eu and served by Just Another Label Ltd (Trading As First Aid Videos) and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

By using our websites, you’re agreeing to be bound by this Policy.

Any further questions regarding this Policy and our privacy practices should be sent by email to info@firstaidvideos.com

Who are we?

We are Just Another Label Ltd, trading as First Aid Videos. We produce and sell music, promotional videos and first aid training. We are a limited company (no. 3635790). Our registered address is Just Another House, Redgrave Rd, Blo Norton, Norfolk IP22 2JA.

How and what information do we collect from you?

We obtain information about you when you use our website, for example, when you contact us about our products and services, buy a product or set up an account with us.

The personal information we collect depends on what service you are interested in and mayinclude your name, company name, address, email address, IP address, telephone numbers, date of birth, gender, age, occupation, place of work and information regarding what pages you accessed on our sites and when. If you purchase a product or service from our websites, your payment card information is not held by us, it is collected by our third party payment processors, who specialise in secure online capture and processing of credit/debit card transactions.

There may be some situations (off-line purchasing) where we have to take your bank details for invoicing. However after 30 days of first payment from any new account, we delete all bank records.

How do we use your information and who has access to it?

We only use your information in order to:

  • Process your orders;
  • Gain feedback on the services we offer;
  • Notify you of any changes to our products or services;
  • Send you communications of which you have requested and that also may be of interest to you like promotions of our products and services.

We will not sell, rent or share your information to third parties unless you have given us permission to do so.However, we may be required to share your information by law, for example, by a court order or for the purposes of prevention of fraud or other crimes.

We may also transfer your personal information to a third party as part of a sale of some or all of our business or as part of any business restructuring or reorganisation. We will inform you first should this happen, to give you the option to have your data deleted.

Your choice

You have a choice whether or not you wish to receive information from us.

We will not contact you for marketing purposes by email, post or text message unless you have given us permission to do so. If you change your mind about how you would like to be contacted, you can change your marketing preferences at any time by contacting us at info@firstaidvideos.com

The accuracy of your information is important to both you and us. If any of the information we hold about you is incorrect or out of date, please let us know by emailing us at info@firstaidvideos.com

You also have the right to ask for a copy of the information we hold about you. If you want a copy then feel free to email us atinfo@firstaidvideos.com

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. We will strive to protect your personal information, but we cannot guarantee the security of any information you transmit to us. This is done at your own risk. Once we have received your information, we will strive to ensure its security on our systems.

Where we have given (or you have chosen) a password, which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Use of ‘cookies’

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

 

The cookies in use to deliver Google Analytics service are described in the table below.

 

Cookie Title Description
__utma

__utmb

__utmc

__utmv

__utmz

Google Analytics These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the web page.

These cookies contain no personally identifiable information but they will use your computer’s IP address to know from where in the world you are accessing the Internet.

Google stores the information collected by these cookies on servers in the United States. Google may transfer this information to third-parties where required to do so by law, or where such third-parties process the information on Google’s behalf.

 

Opt-out

In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience.

http://tools.google.com/dlpage/gaoptout?hl=None

For more information on the usage of cookies by Google Analytics please see the Google website. A link to the privacy advice for this product is provided below for your convenience.

http://www.google.com/analytics/learn/privacy.html

Disabling Cookies

If you would like to restrict the use of cookies, you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).

  • Internet Explorer

http://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies

  • Google Chrome

https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies

  • Mozilla Firefox

http://support.mozilla.org/en-US/kb/Blocking%20cookies

  • Apple Safari

http://docs.info.apple.com/article.html?artnum=32467

 

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; www.kingstrains.co.uk or Kings Trains Models.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

Links to other websites

This privacy policy applies First Aid Videos. Although our website may contain external links to others, we cannot be responsible for the privacy policies and practices of these other sites. We therefore advise you to read the privacy policies on these external websites that you visit before you give them any personal data.

16 or Under

If you are 16 or under you must get permission from a parent/guardian before you provide us with any personal information.

Transferring your information outside of Europe

Countries outside of Europe may not have similar data protection laws to the UK. If you use our services while you are outside of Europe, your information may be transferred outside of Europe and not protected.

Review of this Policy

We keep this Policy under regular review. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes.

August 2018, edited & customised by:Just Another Label (T/A First Aid Videos). 03635790 (England and Wales). Registered office address: Just Another House, Redgrave Road, Blo Norton, Norfolk IP22 2JA